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Payroll related FAQs

How do I choose a cause for donation?

Please visit iCharity website and go through the causes taken up by iCharity and details about the NGOs responsible for the cause. Pick any cause you like support and inform your choice to HR/admin/us at This email address is being protected from spambots. You need JavaScript enabled to view it. .

What should I do if my employer currently not a part of iCharity Payroll Giving program?

You may write to us at This email address is being protected from spambots. You need JavaScript enabled to view it. by providing the following details about your employer.

  •   Name of the company:
  •   Company Address:
  •   Name of the contact person: (From HR/Administration who looks after CSR activities)
  •   Contact Number:
  •   Contact email:

I would like to donate regularly is there any alternative for payroll giving?

Yes, iCharity has a monthly giving program for those who want to donate regularly. For more information please click here.

 How do I know that iCharity have received my donation?

You donation is important to us. You will receive a welcome mail once you join our program. And you will also receive a thank you mail for each donation you make apart from the feebdback report which you will receive at the end of donation cycle.

 Is my donation through payroll giving is eligible for TDS?

No, clause 5.4(19) G of CBDT circular 1/2010 dated 11/01/2010 states that while deducting TDS from the salary , the employer need not consider 80G payment of the employee. However, the employee can claim the tax benefit of the donation in his income tax returns separately.

 Is it possible to change the cause I am supporting?

Yes, at any time. You may inform your employer as well as us ( This email address is being protected from spambots. You need JavaScript enabled to view it. ) about your change. Please note that regular donations are hugely beneficial for NGOs, so try not to change your support cause too often.

 How long it will be before my donations reach the end user?

After deducting the donation from your salary, your employer will send the amount iCharity. After receiving the amount, we will consolidate all the donations received from other companies and send it to the respective NGO. Depending on the size of donation (i.e. amount accumulated) we will route the donations to concerned NGO in 15-30 days of time.

How do I increase or cancel my donation?

You can increase or cancel the donation at any time. Since your payroll department is responsible for the monthly deductions taken from your salary, you may notify them to increase or stop donations.

 I want to set up iCharity Payroll Giving for my employees, how do I get started?

If want to set up the Payroll Giving for your employees, please write to us at This email address is being protected from spambots. You need JavaScript enabled to view it. or contact us at 0124-4986-696. We will guide you on further process.  

 What happens to my Payroll giving deduction if I leave my current employer?

Since your current employer handles the deduction from your salary, the payroll deduction will automatically. We recommend you to contact the HR/Admin of your new employer for the payroll giving program. If they don’t have the scheme, we can assist you to continue this donation through our monthly giving program.

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